Privacy policy

Last Updated: January 1, 2026

This Privacy Policy explains how DIY Printz (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or buy from https://www.diyprintz.com (the “Site”).

DIY Printz is operated by Dimelo 2Live LLC, doing business as (DBA) DIY Printz.

Privacy Policy at a Glance

  • We collect information to run our store, process orders, ship products, and support customers.
  • We share limited data with service providers like Shopify and our SMS provider so the Site works.
  • We use cookies for essential features and analytics.
  • We do not sell your personal information.
  • You can contact us any time with questions or requests.

Collecting Personal Information

When you visit the Site, we collect certain information about your device and how you use the Site. When you place an order, we collect information needed to process your purchase. If you contact us, we collect information needed to help you.

In this Privacy Policy, “Personal Information” means information that can identify you or reasonably be linked to you.

Device Information

  • Why we collect it: To load the Site correctly and understand how visitors use the Site.
  • How we collect it: Automatically through cookies, log files, web beacons, tags, or pixels.
  • Who we share it with: Shopify and YSMS (as needed to operate the Site and messaging).
  • What we collect: Browser type, IP address, time zone, cookie data, pages/products viewed, search terms, and how you interact with the Site.

Order Information

  • Why we collect it:
    • To process your payment and confirm your order
    • To ship your order and provide updates
    • To send invoices, receipts, and customer service messages
    • To prevent fraud and reduce risk
    • To share marketing only when allowed by your preferences and applicable laws
  • How we collect it: From you when you check out.
  • Who we share it with: Shopify and payment/shipping partners as needed to fulfill your order.
  • What we collect: Name, billing address, shipping address, payment details, email address, and phone number.

Customer Support Information

  • Why we collect it: To respond to your questions and resolve issues.
  • How we collect it: From you when you contact us.
  • Who we may share it with (when needed):
    • Payment processors: To process and verify payments.
    • Marketing partners (with consent where required): To send promotions or show relevant ads.
    • Analytics providers: To improve site performance using aggregated or non-identifiable data.
    • Legal or government authorities: If required by law or to protect rights and safety.
    • Business transfers: If we sell or restructure the business, customer data may transfer as part of the transaction.
  • What we collect: Name, phone number, email address, and address (if provided).

We only share information that is needed for a specific purpose. We also expect vendors to protect the information they handle.

SMS Consent Information

  • Why we collect it: To send order updates and marketing messages based on your SMS choices.
  • How we collect it: From you when you opt in.
  • Who we share it with: Our SMS provider(s) to deliver messages.
  • What we collect: Mobile number and messaging preferences.

Cookies

We use cookies to improve your experience and understand how the Site is used. Cookies are small files stored on your device.

Types of Cookies We Use

  • Necessary cookies: Required for core site functions and security.
  • Analytics cookies: Help us understand traffic and improve the Site.
  • Functionality cookies: Remember settings and preferences.
  • Advertising cookies: Help show ads that may be more relevant to you.

Managing Cookies

Most browsers let you control cookies in settings. To learn more, visit https://www.allaboutcookies.org. Disabling cookies may limit some features.

Additional Sections

  • Do Not Track (DNT): We do not change our data practices when a DNT signal is detected.
  • Changes to this Policy: We may update this policy. Changes take effect when posted.
  • Complaints: Email us at sales@diyprintz.com. We will respond within a reasonable timeframe.

SMS Messaging

We may offer SMS messages for order updates, offers, and other information.

  • Consent: By opting in, you agree to receive texts. Reply STOP to opt out.
  • Use of SMS data: We use your phone number to send messages you requested, unless you provide additional consent.

Minors

The Site is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to request deletion.

Sharing Personal Information

We share personal information with service providers who help us run the Site and fulfill orders. For example, Shopify powers our store. We may also share information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your information to show ads or send marketing that may interest you. You can opt out here:

  • Facebook ads settings: https://www.facebook.com/settings/?tab=ads
  • Google ads settings: https://www.google.com/settings/ads/anonymous
  • Bing ads info: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services at: https://optout.aboutads.info/

Using Personal Information

We use personal information to operate our store. This includes processing payments, shipping orders, and sharing updates about products and offers.

Lawful Basis (EEA/UK)

If you live in the EEA/UK, we process personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Public interest
  • Our legitimate interests (when they do not override your rights)

Retention

We keep personal information needed for our records unless and until you ask us to delete it, subject to legal requirements.

Automatic Decision-Making

We do not use fully automated decision-making that has legal or significant effects on you. Shopify may use limited fraud prevention tools.

Selling Personal Information

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA).

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or transfer your personal information. To make a request, contact us using the details below.

Contact

If you have questions or requests, contact us:

  • Email: sales@diyprintz.com
  • Phone: 954-404-8103
  • Mail: Dimelo 2Live LLC d/b/a DIY Printz
    5051 S. SR7, Unit 505
    Davie, FL 33314
    United States