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1) Acceptance of This Agreement

By purchasing, downloading, installing, accessing, or using the Software, you (“you,” “Customer,” or “User”) agree to this End User License Agreement (“Agreement”). If you do not agree, do not install or use the Software.

2) License Grant (1 Device)

Subject to your compliance with this Agreement, Dimelo 2Live grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Software on one (1) device owned or controlled by you.

One device means one computer at a time. If you replace your computer, you may move the Software to a replacement device only if you stop using it on the prior device.

3) One-Time Purchase License (No Subscription)

Your purchase is a one-time license fee (not a subscription). This Agreement grants a license to use the Software—it is not a sale of the Software. Dimelo 2Live retains all rights, title, and interest in the Software.

4) License Key / Activation (If Applicable)

If the Software uses a license key, account, or activation:

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  You must keep your key/credentials confidential.
  
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  You may not share, publish, sell, or transfer your key.
  
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  We may limit activations and enforce the 1-device restriction.
  

5) Permitted Use

You may use the Software to:

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  Generate/export print-ready assets (including transparent PNGs and related output files).
  
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  Use exported files for commercial printing and resale of printed products, so long as you have rights to the input content.
  

Your output files: You own the exported output to the extent you own/hold rights to the input artwork and any included elements (fonts, logos, images, etc.).

6) Restrictions (Not Allowed)

You may not, and may not help others to:

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  Copy, distribute, resell, rent, lease, lend, sublicense, or “share” the Software or any license key.
  
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  Use the Software on more than one device at a time, or in a shared/hosted environment (server, VDI, remote application streaming) without a separate license.
  
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  Reverse engineer, decompile, disassemble, modify, translate, or create derivative works of the Software, except to the limited extent permitted by law.
  
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  Remove/alter any copyright, trademark, or proprietary notices.
  
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  Bypass licensing/activation checks or technical protections.
  
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  Use the Software for unlawful activity or to create/distribute infringing content.
  

7) User Content & Rights Responsibility

You are solely responsible for all content you import into the Software. You represent and warrant that you have all necessary rights and permissions for any artwork, images, fonts, logos, and materials used.

8) Updates & Availability

We may provide patches, updates, or improvements at our discretion. Some updates may be required for security, compatibility, or licensing enforcement.

A one-time purchase does not guarantee future updates, new features, or ongoing compatibility with future operating system changes unless explicitly stated on the product page.

9) Support

Support, if offered, may be provided via email or documentation and may change over time. Contact: sales@diyprintz.com.

10) Digital Product Policy (Refunds / Chargebacks)

The Software is a digital product delivered electronically. All sales are final once access/delivery is provided, except where required by applicable law or where we explicitly agree otherwise in writing.

11) Privacy / Telemetry (If Applicable)

If the Software collects limited technical data (such as crash reports, device identifiers, or license status), it is used for performance improvement, troubleshooting, and license enforcement. If a Privacy Policy is posted on the store/site, it will govern data handling.

12) Intellectual Property

The Software and all associated intellectual property (code, design, interfaces, branding, documentation) are owned by Dimelo 2Live and protected by law. No rights are granted except as explicitly stated in this Agreement.

13) Disclaimer of Warranties

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIMELO 2LIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted or error-free operation, or compatibility with all printers, RIPs, workflows, or future OS updates.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIMELO 2LIVE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE SOFTWARE OR THIS AGREEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIMELO 2LIVE’S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE LICENSE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR USD $100, WHICHEVER IS GREATER).

15) Indemnification

You agree to indemnify, defend, and hold harmless Dimelo 2Live from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your content, (b) your misuse of the Software, or (c) your violation of this Agreement or applicable law.

16) Termination

This Agreement is effective until terminated. Your rights terminate automatically if you breach this Agreement. Upon termination, you must stop using the Software and uninstall/delete all copies in your control.

17) Export Controls & Sanctions

You agree to comply with applicable export control and sanctions laws and regulations. You may not use, export, or re-export the Software where prohibited by law.

18) Governing Law; Venue

This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law rules.

Venue: You agree that any dispute, claim, or proceeding arising out of or relating to this Agreement or the Software will be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to personal jurisdiction and venue in those courts.

19) Entire Agreement

This Agreement is the entire agreement between you and Dimelo 2Live regarding the Software and supersedes all prior or contemporaneous agreements and communications. If any provision is held unenforceable, the remainder will remain in effect.

20) Contact

Questions about licensing or support: sales@diyprintz.com

Licensor: Dimelo 2Live LLC

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Returns & Refunds (Digital Software)

This product is a digital download / software license, so it cannot be “returned” like a physical item. For that reason, all software sales are final after delivery/access is provided, including license keys or downloadable files.

If you run into issues, email sales@diyprintz.com and we’ll work with you to resolve installation, activation, or compatibility problems. If we confirm the issue cannot be resolved on our end, we may consider a refund at our discretion (or as required by law).

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